All orders are shipped UPS.

For customer service, please call, toll free: 1.877.987.1597 or email us at info@sweetnessproducts.com.

Returns and exchanges are granted within 15 days of receipt for a full refund less shipping charges. We’d be happy to pay return shipping if the return/exchange is the result of our error.

Please email us for a Return Authorization number. Please include your order number, name, and order date in your email. We will reply with instructions on how to complete the return or exchange.